Cancellation policy

Purchase Option Cancellation Policy

Order Cancellation (One-Time Purchases)

Customers may request to cancel their order within 12 hours of placing it, provided the order has not already been processed, fulfilled, or shipped. Cancellation requests are not guaranteed.

To request a cancellation, please contact us as soon as possible with your order number.

Subscription Cancellation (If Applicable)

If your purchase includes a subscription or recurring order, you may cancel it at any time.

• Cancellations must be made at least 24 hours before the next billing date

• Once a subscription order has been processed, it cannot be canceled or refunded, except where otherwise required by applicable law

You can manage or cancel your subscription through your account or by contacting us.

Changes to Orders

Customers may request changes to an order within 12 hours of placing it, provided the order has not already been processed, fulfilled, or shipped. Changes are not guaranteed.

If you need to change your shipping address, product selection, or other order details, please contact us as soon as possible.

Refunds After Cancellation

If your cancellation request is approved, your refund will be processed to your original payment method within 5–10 business days. Additional processing time by your bank or payment provider may apply.

Non-Cancellable Items

Certain items may not be eligible for cancellation once ordered, including:

• Perishable goods

• Limited or promotional items

• Items marked as final sale

These restrictions do not limit any cancellation, refund, or other consumer rights that cannot be excluded under applicable law.